Policies
Refund policy
Full refund if we cannot deliver a plan within your budget/constraints.
Payments + bookings
Customers pay vendors directly (airlines, hotels, activities, restaurants). We provide the booking links, recommended sequence, and coordination.
Concierge scope
White-Glove Concierge includes links + coordination and, when possible, placing reservations on your behalf (while you still pay directly where applicable).
Disclaimer
MeteorConcierge provides travel planning and concierge guidance. Availability, prices, weather, and vendor policies can change quickly. You are responsible for verifying final booking details and vendor terms.